Maximising Customer Satisfaction with Expert CRM Consulting Services

Zoho One Pricing Explained

In this video we explained how businesses can utilise free apps offered by Zoho in Zoho One plan. Do you want help with identify right plan or package?

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Our Services

At IT Solutions Solved, We specialise in providing top-notch CRM Development and Consultation services to help businesses build strong and lasting relationships with their customers. Our expert team is dedicated to understanding your unique business requirements and delivering tailor-made solutions to drive growth and maximise customer satisfaction.

CRM Consulting

CRM consulting involves providing expert advice and guidance to businesses on how to effectively implement and optimise their customer relationship management systems.

CRM Strategy

Crafting an effective CRM strategy involves understanding customer needs, data analysis, personalised communication, and continuous improvement for lasting success.

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Free Consultation

We provide a complimentary 45-minutes CRM consultation, where our experts offer valuable insights and advice on optimising your CRM system for your business needs.

Free Consultation

Customer Support

We prioritise exceptional customer support. Our dedicated team ensures prompt assistance, resolves queries, and provides guidance for a seamless experience with your CRM system.

Who We Are?

About Us

IT Solutions Solved is and always will be, about problem-solving, as we are constantly teaching us how to be ‘good’ then better and ‘better’ than the best. We come up with new approaches to an old problem and often look at the problem differently. We’re keen to reiterate this, especially to young companies in the industry who look outside at a number of success stories and treat them as definitive answers on how to create their own user interfaces and experiences.

Professional Services
Affordable Prices
Free Consultation

100+

Projects Completed

1000+

Happy Customers

10+

Years Experience

Schedule a free consultation

By taking advantage of our free Zoho CRM consultation, you'll be able to ask questions, see the software in action, and get a better understanding of how it can help you achieve your business objectives. To schedule a free consultation, simply contact us and request a demo. We'll work with you to arrange a time that is convenient for you.

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What our happiest clients have to say?

Testimonials

We had a very positive experience with IT Solutions solved. We had been experiencing ongoing issues with our ZOHO system and Raj was incredible. He responded immediately to our requests, worked efficiently and effectively on all our issues and spent a great deal of time with us to ensure we were able to understand the modifications. It was an absolute pleasure working with Raj and we are all much wiser and happier because of it!

- Debbie

Working with Raj from "IT Solutions Solved" was an absolute pleasure. Raj has refined our system and made it so user friendly. He was so generous with his time and incredibly patient with us. Raj went beyond his remit to help us improve our charitable works.

- Vicki Davis

Sharvan at IT Solutions Solved was very helpful and thorough when explaining the Zoho Suite of products to help with my CRM and Helpdesk needs as a small business owner. I would definitely recommend them if you want to take your business to the next level.

- Darren West

Very thorough, friendly, and incredibly helpful. Raj went out of his way to help us with the best IT solution for our business, even beyond what we had "paid" him for. Highly recommend.

- Brittany Bestschinger

Just got off the phone with Raj after our first contact today. Initial impressions are positive. I feel I can trust this man - he seems transparent and honest. So lets see where this goes...ball is in my court now as regards scoping requirements. Thank you for contacting Bilal Ali on my behalf Raj. Regards Martin

- Martin Birch

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Experience the power of our CRM with a free trial. Explore the features, streamline your operations, and witness the impact on your business. Sign up now for a risk-free trial!

Let's Get Started

Let's get started

Please feel free to reach out to us with any questions or concerns you may have.

Our Office:

Suite 33 level 3/456 St Kilda Rd, Melbourne VIC

Phone :
+61 480 018 157

Email :
info@itsolutionssolved.com.au

Free CRM Audit

We will provide you with a detailed report that includes recommendations for improving your CRM system and streamlining your operations. This service is completely free of charge and can help you maximise the benefits of your CRM investment.

Who we helped in past?

Do small business really needs CRM Service ?

CRM for small businesses is highly advised because it can enhance an organisation's customers service processes. Along with giving insight into customer order trends, it helps your support team to answer to customer inquiries swiftly, ensuring that they never make a mistake when dealing with order-related inquiries from clients.

How a business can get benefits from CRM?

The assumption that all of your clients' information is centralised and accessible to all stakeholders using CRM is one of its core advantages.

Everything from client satisfaction and if you are achieving their expectations to the performance of your sales team's most recent marketing campaign can be measured.

The fundamental advantage of automation is that experts in sales, marketing and customer support can concentrate more of their efforts on what truly thing that should matter, retaining, and delighting consumers.

A business can leverage Zoho Consultant services for optimal Zoho implementation, gaining expert insights to enhance customer relationships, streamline operations and boost overall efficiency.

What are the things to keep in mind while choosing a CRM Software?

The needs and expectations of your business and your client base should be mapped out before choosing a CRM solution. Analyse the software applications and technologies you actually utilise and consider how they are implemented.

Lead management
Automation in marketing
Sales pipeline

Make a list of the advantages and drawbacks of your current system, concentrating on the elements you want to improve or change.

There are several options available on the market, but the BEST CRM should be able to integrate with your current setup.

When should my business consider CRM consultancy services?

You should consider CRM consultancy services if:

You're New to CRM: If you're unfamiliar with CRM systems, consultants can guide you in selecting the right solution.
Your Current CRM is Inefficient: If your existing CRM isn't delivering expected results, consultants can identify and address issues.
You're Scaling Up: As your business grows, CRM systems help manage increased customer interactions efficiently.
Customer Engagement Challenges: If customer interactions are becoming difficult to manage, consultants can help streamline processes.

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We're a Australia - based Authorised partners.
If you need any assistance, please feel free to get in touch.